Terms of service

Terms of Service

Last Updated: March 20, 2026

1. Overview

Welcome to Kinetiq Motion ("we," "us," or "our"), operated at kinetiqmotion.com (the "Site"). By accessing or using our Site and purchasing products from us, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.

2. General Conditions

  • You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase.

  • You agree to provide accurate, current, and complete information during checkout.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

  • Prices for our products are subject to change without notice.

3. Products and Services

We sell fitness equipment and accessories, including but not limited to the VivaCore™ Pedal Set, TitanCord™ Pro, PulseAxis™, and Core360™ Ropeless Jumper.

  • All product descriptions, images, and specifications are provided for general information and may not be 100% accurate due to manufacturing variations.

  • We do not warrant that product descriptions or other content on the Site are error-free, complete, or current.

  • We reserve the right to discontinue any product at any time.

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Payment

  • We accept major credit cards, debit cards, and other payment methods as indicated at checkout.

  • Payment is due at the time of order placement.

  • You represent and warrant that you have the legal right to use any payment method provided.

4.3 Pricing Errors

If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel orders placed at the incorrect price, even after an order confirmation has been sent.

5. Shipping and Delivery

  • Shipping times and costs vary based on your location and the shipping method selected at checkout.

  • We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control.

  • Late Delivery Policy: If your order has not been delivered within 35 days of the shipment date, you may request a full refund. See our Refund Policy for details.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds. By placing an order, you agree to the terms outlined in that policy.

7. Use of Site

7.1 Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.

  • Attempt to gain unauthorized access to any part of the Site, accounts, or systems.

  • Transmit viruses, malware, or any harmful code.

  • Scrape, spider, or harvest content from the Site using automated means without our prior written consent.

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

7.2 Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, product descriptions, and software, is the property of Kinetiq Motion or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Site without our prior written permission.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, including but not limited to loss of profits, data, or goodwill.

  • Our total liability for any claim arising out of or related to these Terms or your use of the Site or products shall not exceed the amount you paid for the product(s) giving rise to the claim.

  • We do not warrant that the Site will be uninterrupted, error-free, or secure.

10. Product Use and Safety

  • Our products are intended for personal fitness and exercise use.

  • You use our products at your own risk. Consult a physician before beginning any exercise program.

  • We are not liable for any injuries, damages, or losses resulting from improper use, misuse, or failure to follow product instructions.

  • Follow all safety instructions and warnings included with your product.

11. Disclaimer of Warranties

OUR PRODUCTS AND SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not guarantee that:

  • Products will meet your specific requirements.

  • The Site will be error-free or uninterrupted.

  • Any defects will be corrected.

12. Indemnification

You agree to indemnify, defend, and hold harmless Kinetiq Motion, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Site or products.

  • Your violation of these Terms.

  • Your violation of any third-party rights, including intellectual property or privacy rights.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia and the United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to a jury trial or to participate in a class action.

13.3 Jurisdiction

For disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Virginia.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Kinetiq Motion
Email: ian92@kinetiqmotion.com

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Kinetiq Motion regarding your use of the Site and purchase of products.